How Yo-GG Works

Every account carries a display name and a permanent, unique handle — 3 to 20 characters, starting with a letter. Handles cannot be duplicated or impersonated, and every listing, offer, review, and message is attributable to one.

Sellers must complete payout identity verification before a sale can be paid out. That check is run by our payments partner and covers legal identity and bank ownership.

Every listing is graded on one shared scale so a grade means the same thing across the marketplace:

Game listings must declare exactly what is in the box — disc or cartridge, matching original case, generic replacement case, booklet, sealed status, and media wear. Hardware listings must declare cables, controllers, and any modifications.

Photos must be of the actual item. Stock imagery, renders, and photos of a different copy are not permitted.

Counterfeits, reproductions sold as originals, bootleg media, and undisclosed repairs or region mods are prohibited and removed. Misgraded items are grounds for a full escrow refund while funds are still held.

Public star ratings and reviews follow completed orders, so grading accuracy compounds into a seller's reputation.

Marking an order received is irreversible and requires an explicit confirmation step. It releases the funds immediately, so buyers should open and inspect the item before confirming.

If the item is wrong, damaged, materially misgraded, or never arrives, do not confirm receipt. Message the seller from the order and contact support while funds are still escrowed — that is the window in which we can refund the buyer in full.

Damage or loss in transit is covered by shipment insurance; the buyer is refunded from escrow and Yo-GG files the carrier claim.

On offer-enabled listings, a submitted offer is binding: it cannot be retracted or edited. Sellers have 72 hours to accept or decline, and unanswered offers expire automatically. An accepted offer creates the order instantly at the locked price and total — accepted deals are immutable.

Taking a transaction off Yo-GG voids escrow, shipping insurance, dispute support, and ratings. Requesting off-platform payment is a violation.

Buyers never pay a shipping line item. Shipping is covered by the seller through a flat tier chosen at listing time, which keeps the checkout total honest and predictable.

The selected tier is deducted from the seller's payout — nothing else.

Yo-GG generates the carrier label after payment; sellers do not buy their own postage. If the true label cost exceeds the flat tier, Yo-GG absorbs the difference. Tracking flows automatically to the buyer's order page.

Every shipment is insured to the full sale value — not just the carrier's limited default coverage. To activate that coverage, the seller must upload a photo of the packed item before dropping it off. It is required, and it is the evidence that wins a claim.

If a package is lost or arrives damaged, the buyer is refunded from escrow and Yo-GG handles the carrier claim directly. Sellers are not left chasing the carrier.

Rigid outer box, immobilized contents, and protection for corners, spines, and shells. Boxed and sealed items must be bagged and braced. Poor packing that causes a denied claim is the seller's responsibility.

Buyers pay 9% of the item price plus $0.50, with a $1.50 minimum on low-value items. The item price, fee, and all-in total are itemized before you confirm — there are no add-ons at checkout and no shipping charge.

Listing is free. Seller commission is 0%. The only deduction from a payout is the flat shipping tier chosen on the listing.

Card processing costs are absorbed by Yo-GG, not passed to either side. Payouts are released to the seller's connected account when the buyer confirms receipt, and payout onboarding must be complete before a first sale can settle.

A binding offer locks the buyer fee and all-in total at the moment it is submitted. An accepted offer never costs the buyer more, and never pays the seller less, than what both parties saw.

When an order is refunded from escrow, the buyer fee is refunded with it. Applicable sales tax, where collected, is calculated separately from the item price, fee, and shipping.